Transportation

All persons using the shuttle service must adhere to the following rules:

• All occupants must show a valid Hawkeye photo-student ID.

• Children and/or non-students are not permitted to ride the shuttles.

• All occupants must remain seated while the vehicle is in motion.

• Actions that disturb the normal operations of the shuttle service and/or interfere with the rights of other riders are prohibited.

• No smoking, eating, or drinking.

• Ear phones are required for use of personal music and/or video devices.

• Practice cell phone courtesy by setting tones to vibrate, using an inside voice, and avoiding two-way talk.

• No pets (this does not include service animals assisting persons with disabilities).

• No unauthorized stops.

• The maximum number of passengers shall not exceed seating capacity.

• Seating will come on a first come, first serve basis; this includes necessary equipment and service animals accompanying persons with disabilities.

• The shuttle will depart once it reaches capacity or when there are no additional visible passengers waiting.

• All shuttle schedules are approximate times and are subject to change based on administrative review.

• The shuttle driver has full authority to address problems that may occur while persons are boarding, on board, or exiting the shuttle. This includes the right to refuse travel to any person who does not comply with the shuttle rules or who is deemed a risk to safety.

Recommendations, complaints, and general comments are welcomed and should be addressed to the following: